Aiko Playbooks

Automated workflows that
run your business for you

Every playbook is a workflow that handles one part of running your business for you. Lead response, booking, reviews, follow-ups. Pick the ones you need and Aiko takes it from there.


Never lose another potential customer

Capture Every Lead


Keep your crews busy and your schedule full

Fill Your Calendar


Grow your reputation and revenue

Win More Customers


Less driving, fewer callbacks, tighter crews

Run a Tighter Operation

Beyond the playbooks

Everything Aiko can do

Every ability listed below is included with your assistant. No add-ons, no extra fees.

Instant lead response

Reply to web forms and inquiries in under 2 minutes, 24/7.

Missed call text-back

Automatically text customers who called and didn’t get through.

Online booking

Customers pick a time on your calendar without calling.

Appointment reminders

SMS and email reminders 24 hours and 1 hour before every job.

Review requests

Timed 3-touch sequence after every completed job.

After-hours coverage

Answer inquiries nights, weekends, and holidays.

Customer follow-ups

Check in with past customers before they forget your name.

Cancellation recovery

Fill cancelled slots from your waitlist in minutes.

Seasonal campaigns

Pre-built campaigns that auto-trigger at the right time of year.

Weather-triggered outreach

Reach past customers in affected areas within hours of a storm.

ETA notifications

Customers get a text when your tech is on the way.

Field commands via text

Your crew texts commands like “mark Johnson done” from the job site.

Route optimization

Minimize drive time and fit more jobs into every truck.

Stale lead revival

Re-engage old quotes and contacts with personalized follow-up.

Morning briefings

Start each day with a summary of leads, bookings, and messages.

SMS conversations

Two-way text with customers. FAQ answers, qualification, and booking.

Email management

Respond to customer emails, send confirmations and updates.

Smart escalation

Complex requests get routed to you with full context attached.


Every playbook is included

All 13 playbooks come with your Aiko assistant. No add-ons, no extra charges. Just turn on what you need.