Aiko Playbooks
Every playbook is a workflow that handles one part of running your business for you. Lead response, booking, reviews, follow-ups. Pick the ones you need and Aiko takes it from there.
Never lose another potential customer
The first business to respond wins 78% of the time. Make sure that's you.
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62% of calls to small businesses go unanswered. Aiko catches every one.
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45% of customer inquiries happen after hours. Aiko handles them all and briefs you in the morning.
Learn moreKeep your crews busy and your schedule full
Stop playing phone tag. Customers pick a time, you get a confirmed appointment.
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15-20% of appointments cancel. Aiko finds a replacement from your waitlist in minutes.
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Pre-built campaigns auto-activate at the right time. Spring cleaning, fall tune-ups, all handled.
Learn moreGrow your reputation and revenue
A 3-touch sequence after every job that actually gets customers to leave reviews.
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60% of lost customers leave because they feel ignored. A simple check-in brings them back.
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When a storm rolls through, Aiko contacts your past customers in affected areas before your competitors do.
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Every business has hundreds of stale leads sitting in a spreadsheet. A personalized touch reactivates 15-25% of them.
Learn moreLess driving, fewer callbacks, tighter crews
Automatic ETA texts when your tech is en route. The thing every customer wishes you did.
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No apps to learn. Text "invoice Johnson $450" and it's done. Your crew already knows how to text.
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Your techs spend less time driving and more time on jobs. Smarter routes, more revenue.
Learn moreBeyond the playbooks
Every ability listed below is included with your assistant. No add-ons, no extra fees.
Reply to web forms and inquiries in under 2 minutes, 24/7.
Automatically text customers who called and didn’t get through.
Customers pick a time on your calendar without calling.
SMS and email reminders 24 hours and 1 hour before every job.
Timed 3-touch sequence after every completed job.
Answer inquiries nights, weekends, and holidays.
Check in with past customers before they forget your name.
Fill cancelled slots from your waitlist in minutes.
Pre-built campaigns that auto-trigger at the right time of year.
Reach past customers in affected areas within hours of a storm.
Customers get a text when your tech is on the way.
Your crew texts commands like “mark Johnson done” from the job site.
Minimize drive time and fit more jobs into every truck.
Re-engage old quotes and contacts with personalized follow-up.
Start each day with a summary of leads, bookings, and messages.
Two-way text with customers. FAQ answers, qualification, and booking.
Respond to customer emails, send confirmations and updates.
Complex requests get routed to you with full context attached.
All 13 playbooks come with your Aiko assistant. No add-ons, no extra charges. Just turn on what you need.